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AIA joins hands with Medix

Business | Stella Zhai May 21, 2019
<p>AIA Group (1299) announced a regional partnership with health-care solution provider Medix, offering its customers in Hong Kong and Singapore personal medical management services.</p><p>Under the exclusive program, selected AIA customers will have access to at least three months of Medix&#39;s &quot;Personal Medical Case Management Services&quot; when diagnosed with a serious or complex condition.</p><p>A special case team will conduct a medical assessment and re-evaluation of customers&#39; conditions, providing optimal treatment and mental support through their treatment until recovery. There will be no extra payment for the service, said chief executive Ng Keng-hooi.</p><p>The two companies would launch the program in more markets this year, including Indonesia, Malaysia, Thailand and Australia. Additional markets were planned for launch in 2020, said AIA.</p><p>&quot;With the advances in medical treatments and technologies, the expectations of Asian consumers have changed significantly, with personalized, quality medical care at the top of their list,&quot; said Ng. The program demonstrated AIA&#39;s pledge to go beyond the traditional passive insurer to become a part of customers&#39; lives.</p><p>Ng also said that AIA&#39;s business in China would be less affected by the trade war as China further opens up its financial sector.</p>


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